Whether your organization is promoting a back-to-the-office trend, supporting remote work, or championing a hybrid work schedule, someone needs to right-size office facilities. After weathering the philosophical battles over which work style best serves the company’s goals, matching office configurations correctly to office needs is a difficult challenge, the final frontier for IT, facility, and senior leadership.
Striking the right balance, however, is far from straightforward. The process of right-sizing office space — ensuring that facilities neither sit underutilized nor become overcrowded — poses several challenges. Organizations often grapple with questions such as: How much space is actually needed? How should the space be divided into meeting rooms and how many of each size room are required? How do attendance patterns and needs fluctuate over the course of a week, and how do these trends evolve as work habits change?
Successfully configuring office environments to align with these shifting needs requires more than intuition; it demands actionable data. This is where solutions like Cisco Spaces become invaluable. By continuously monitoring space usage and tracking attendance, Cisco Spaces provides organizations with a rich stream of analytics. These insights illuminate real occupancy trends, reveal which meeting rooms and common areas are in high demand, and help leaders pinpoint opportunities for optimization. Armed with this information, organizations can make evidence-based decisions about redesign, consolidation, and resource allocation—ensuring their office spaces are truly fit for purpose in a world where flexibility is key.
Leveraging Existing Infrastructure
Cisco Spaces is a cloud platform that leverages existing Cisco infrastructure as sensors. Spaces captures data from collaboration devices to determine room-based occupancy.
Room-based devices can count the number of people in a room, using two mechanisms:
AI-Powered Head Detection: The device’s camera remains active in a low-power state, using artificial intelligence to detect and count the number of human heads in its field of view. This process is continuous as long as the feature is enabled. It is designed to be anonymous and does not perform facial recognition.
Ultrasonic Sensors: Some devices also use ultrasonic sensors to detect general presence in the room, which complements the camera data.
Cisco WiFi devices can also track the number and location of people. Here’s the step-by-step of how it works:
-
Wi-Fi Signal Detection: Cisco access points (Aps) detect probe signals from all Wi-Fi-enabled devices, connected or not.
-
Device Identification & Location: APs record device identifiers and estimate location based on signal data.
-
Filtering & Anonymization: Spaces filters stationary devices (e.g. printers) and anonymizes data and to protect privacy.
-
Counting Logic: Statistical models deduplicate devices and estimate the number of people present.
-
Analytics & Dashboard: Occupancy results are visualized in real-time dashboards and historical heat maps.
In summary, Cisco Spaces uses your existing Cisco Wi-Fi APs as sensors, detects device Wi-Fi activity (connected or not), applies filtering + statistical modeling, and outputs an estimated human count without necessarily knowing who those people are.
Configuring Space to Match Needs
While badge scans can give you an overall idea of who is entering your facility, even when combined with meeting scheduling data, you will have very limited information related to how specific rooms or common areas are being used.
Cisco devices paired with Cisco Spaces can provide granular data on specifically how the areas of your office are being used.
With this level of data you are better able to size and configure your space optimally, from total desks, to meeting rooms, to spots in the cafeteria.
Beyond People Counting
While office space may be the final frontier, by enabling people counting and location tracking you can also support more advanced use cases:
-
Density monitoring (for safety and compliance purposes)
-
Contactless notifications
Spaces can further leverage other sensors in your existing devices and supports standalone sensors to do more than help with capacity planning.
Spaces supports standalone Meraki sensors, which gather carbon dioxide levels (CO2), temperature, noise, air quality, temperature, humidity, and other factors.
Source: https://documentation.meraki.com/MT
DeskPro devices include temperature and humidity sensors.
Cisco Room Navigator, which is a 10” room control and room booking smart touch panel, has sensors that detect air quality, temperature, humidity, noise and light inside and outside the room. Navigator can be mounted on a wall or used as a table-top room control device and works to augment sensors in Cisco Room series, Board series, and Desk series devices.
.png?width=1280&auto=webp&quality=80&disable=upscale)
Source: https://help.webex.com/en-us/result/Sensors%20in%20Desk%20Pro
These additional environmental sensors support use cases beyond occupancy tracking, including:
-
Helping create energy-efficient buildings (optimizing costs)
-
Environmental monitoring to improve the employee experience
Alternatives to Cisco Spaces
This article used Cisco Spaces as an example for exploring office space solutions; however, there are alternatives offered by other vendors.
Starting at Sub-light Speed
If you have deployed Cisco room devices, occupancy and environmental sensor data are available via Control Hub (Cisco’s web-based management portal).
This is true even if you are a Microsoft shop and have deployed Cisco room devices in MTR mode. Cisco devices in MTR mode can simultaneously be connected to Teams Room Pro (Microsoft’s web-based device management portal) and Control Hub. Sensor data, including occupancy data, is shown in Control Hub.
Warp Factor 1
If you want to explore more “new worlds”, you can try out Cisco Spaces in three different ways:
-
Virtual Experience Center: Custom end-user journeys for industries and roles.
-
Interactive Product Tour: Self-guided Spaces dashboard for hands-on exploration.
-
Free Trial: 30-day trial for IT to deploy and test Spaces in their environment.
You can also likely contact your Cisco sales representative to arrange a visit to one of Cisco’s Experience Centers.
Data Makes All the Difference
Whether you are tasked with exploring brave new worlds or the brave new world of hybrid work, sensor data allows you to make and monitor space and configuration decisions.
Think of occupancy and location tracking data as your long-range sensors helping you safely seek out new ways of working.
Office Space, the final frontier.
These are the voyages of the modern corporation.
Its ongoing mission:
To explore strange new floor plans.
To seek out new work patterns and new corporate cultures.
To boldly right-size where no one has gone before.



