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Five generations now share the workplace, creating one of the most dynamic and complex leadership environments in history. While this diversity fuels innovation, it also challenges employers to rethink communication, retention and succession planning. Research shows that multigenerational teams consistently outperform more homogeneous groups by blending institutional knowledge with fresh perspectives. Generational expert Kim Lear argues that organizations that learn to harness these differences gain a measurable competitive advantage.
As organizations across industries wrestle with these shifts, Trinity University, in partnership with Bank of America, will host Lear on Tuesday, April 14, for its Policy Maker Breakfast Series at the Mays Family Center at the Witte Museum. In “The Age of the Multigenerational Workforce,” Lear will offer practical insight into bridging generational divides, improving retention and building teams that turn difference into a competitive advantage. The event will run from 7 to 9 a.m. CST, and tickets must be purchased in advance.
Lear’s work is dedicated to decoding how generational mindsets and evolving life stages reshape workplace dynamics, consumer behaviors, educational trends and political landscapes. At the forefront of cultural analysis, Lear delivers fresh insights into how generational influences shape the way we think, work and connect, transforming how organizations engage both employees and consumers.
“Bank of America invested nearly $300,000 in 2025 to equip San Antonio residents with the skills needed for family‑sustaining wage jobs,” said Ventura Perez, Bank of America San Antonio president. “Kim Lear’s work underscores the strength of a multigenerational workforce, a priority we share as San Antonio’s economy continues to grow.”
Drawing on a dynamic blend of compelling statistics, real-world stories and case studies, Lear brings her research to life with clarity and impact. Her work has been featured on NPR and in top publications including The Wall Street Journal, Huffington Post, USA Today and TIME Magazine. A sought-after keynote speaker, Lear has presented for leading organizations such as American Express, Deloitte, Disney, General Mills, LinkedIn and Wells Fargo.
While the advantages are numerous, managing multigenerational teams is easier said than done. Today’s teams are often plagued by issues regarding everything from work ethic and retention to succession and fairness.
Today, each generation is taking on new roles in the workplace. Millennials are no longer entry-level employees; they are managers who may oversee older, more seasoned employees. Gen Xers have stepped up to the C-Suite, reinventing and redefining what it means to be a leader. Boomers are transitioning and taking their careers in new directions. The key to understanding and leveraging these generational trends is to recognize that it’s not about “out with the old, in with the new.”
Every generation brings value to the workforce. Add to this new roles and global changes that impact all of us, from technology to increased competition, to the rapid rate of change. But when faced with these changes, each generation learns to adapt in different ways.
Lear will give employers a closer look into who these generations are and the trends emerging as they adapt to each new career stage. Her research, insights and original concepts will help employers better understand each generation and develop a new appreciation for their unique perspective as they navigate the challenges of building effective teams in this brave new multigenerational workforce.
As a speaker, researcher and consultant, Lear prides herself on distinguishing between short-term noise and genuine cultural shifts. Through rigorous analysis combining quantitative data, qualitative insights and cultural observations, Lear equips her clients with the tools they need to thrive amid constant change.
Tickets for “The Age of the Multigenerational Workforce” are available now. For more information, visit gotu.us/pmb.
