Internet outage impacting flights at Boston’s Logan International Airport
TERMS OF THE PEOPLE ARRIVING AT THE AIRPORT? WELL, ANTOINETTE AND DOUG, GOOD MORNING. YOU NAILED IT. AND THAT’S EXACTLY WHAT WE’RE SEEING. THIS IS ALWAYS A TYPICALLY A BUSY TIME OF MORNING. WE ARE INSIDE TERMINAL A, WHICH IS HOME TO A LOT OF DELTA FLIGHTS. THERE’S A LOT OF ACTIVITY HERE. THIS MORNING THEY JUST MADE AN ANNOUNCEMENT ON THE P.A. SYSTEM THAT SOME OF THE FLIGHTS HERE THAT WERE SUPPOSED TO BE GOING OUT OF TERMINAL A ARE ACTUALLY MOVING TO TERMINAL E, BUT YOU DO SEE A BIG LINE FORMING FOR TSA SECURITY, A BIG LINE FOR CHECK IN HERE. AND WE’RE LOOKING FORWARD TO TALKING TO SOME OF THESE PASSENGERS TO SEE WHAT THE SITUATION IS AND HOW IT’S IMPACTING THEM. BUT LET’S LOOK AT THE BIG BOARD HERE, BECAUSE THIS DOESN’T LOOK THAT BAD. I SUSPECT THAT THIS MIGHT NOT REFLECT REALITY. WE MIGHT SEE SOME MORE FLIGHTS CANCELED. AS OF NOW, WE’RE ONLY LOOKING AT TWO FLIGHTS. UH ONE DEPARTURES, FLIGHT CANCELED. THAT’S TO WEST PALM AND THEN ON THE ARRIVAL SIDE, COMING IN FROM TAMPA HAS BEEN CANCELED. THERE ARE A NUMBER OF DELAYS, BUT IT LOOKS LIKE ONLY ONE CANCELLATION. OUTBOUND. OBVIOUSLY, THAT IS POSSIBLY NOT UP TO DATE, SO WE’RE GOING TO HAVE TO TRY TO DIG A LITTLE DEEPER INTO THAT. BUT THE BOTTOM LINE IS THAT THIS IS A BUSY TIME OF YEAR. IT’S A FRIDAY IN THE SUMMER, A LOT OF PEOPLE HAVE TRAVEL PLANS, AND THIS TIME OF DAY IS ALWAYS BUSY, AND ESPECIALLY BECAUSE OF THE THE TUNNEL CLOSURE, MAYBE SOME PEOPLE WANTED TO JUST MAKE IT GET AN EARLY START TO COME TO THE AIRPORT. OBVIOUSLY THAT’S NOT IMPACTING THEM DIRECTLY. COMING TO THE AIRPORT, BUT THEY KNOW THAT THERE’S JUST MORE CONGESTION AROUND LOGAN. UM, SO THIS IS A BUSY TIME OF OF OF DAY. YOU MIGHT WANT TO CHECK. YOU DEFINITELY WANT TO CHECK WITH YOUR AIRLINE BEFORE YOU COME TO FIGURE OUT WHAT THE LATEST IS. I WAS ON SOME OF THE AIRLINE WEBSITES EARLIER TO TRY TO GET GET A SENSE OF WHAT’S GOING ON AND WHAT THEY’RE TELLING PEOPLE, AND THERE’S NOT A WHOLE LOT OF INFORMATION THERE, BUT WE DO HAVE A STATEMENT THAT ABC WAS ABLE TO OBTAIN FROM AMERICAN THAT EXPLAINS THE SITUATION. AMERICAN SAYS WE’RE AWARE OF A TECHNICAL ISSUE WITH CROWDSTRIKE THAT IS IMPACTING MULTIPLE CARRIERS. AMERICAN IS WORKING WITH CROWDSTRIKE TO RESOLVE THE ISSUE AS QUICKLY AS POSSIBLE, AND WE APOLOGIZE TO OUR CUSTOMERS FOR THE INCONVENIENCE. THAT, AGAIN, IS A STATEMENT FROM AMERICAN AIRLINES THAT HAS BEEN OBTAINED BY ABC NEWS. BUT IT’S NOT JUST AMERICAN, IT’S UNITED, IT’S DELTA. AND IT’S FRONTIER. AND A NUMBER OF OTHER AIRLINES. AND OBVIOUSLY THIS GROUND STOP IS GOING TO IMPACT EVERY AIRLINE DEPENDING ON HOW LONG THIS LASTS. YOU’RE LOOKING LIVE RIGHT NOW AT THE LINE FOR CHECK IN FOR TSA. SO PEOPLE ARE GOING THROUGH SECURITY AND TRYING TO TO GET, YOU KNOW, TO TO THE SECURE SIDE OF THE AIRPORT IN ANTICIPATION OF THEIR FLIGHTS. IT’S JUST A MATTER OF SEEING HOW QUICKLY PLANES ARE ACTUALLY GOING TO TAKE OFF. THIS MORNING. SO AGAIN, WE’RE REALLY JUST GETTING HERE AND WE’RE GETTING UP TO SPEED. WE’LL WE’RE GOING TO UPDATE YOU THROUGHOUT THE MORNING. ONCE WE GET A BETTER SENSE OF WHAT’S HAPPENING AND HOW IT’S IMPACTING THE PASSENGERS HERE. DOUG ANTOINETTE ALLSTON BACK TO YOU. HEY TODD, YOU KIND OF BROUGHT UP A GOOD POINT HERE. THAT KIND OF EXPLAINS WHAT WE’RE DEALING WITH THIS MORNING. SOMETHING LIKE TSA PEOPLE GETTING THROUGH THOSE SYSTEMS THAT IS UP AND RUNNING. THEY CAN CHECK PEOPLE AND SEE WHO THEY ARE. SO THAT DOESN’T SEEM TO BE AN ISSUE. BUT SOMETHING AS SIMPLE AS GETTING ON YOUR COMPUTER AT HOME MIGHT BE A PROBLEM. ARE YOU SEEING ANY EFFORTS BY THE AIRLINES THERE TO INFORM PEOPLE WHAT’S GOING ON AS THEY SHOW UP? ARE THERE LONGER LINES AT THE CHECK IN COUNTERS, OR ARE PEOPLE BEING INFORMED? THIS ANNOUNCEMENT IS FOR ALL THEY ARE BEING INFORMED. YOU MIGHT BE ABLE TO HEAR OVERHEAD RIGHT NOW. THERE IS AN ANNOUNCEMENT. WE’VE HEARD A NUMBER OF ANNOUNCEMENTS ABOUT THE LOCATIONS FOR SPECIFIC FLIGHTS. UH, SO THAT’S HAPPENING. THE OTHER THING YOU’LL NOTICE IS THAT HERE IN DELTA, THE UNIFORM FOR THE CUSTOMER SERVICE PEOPLE HERE IS PURPLE. SO YOU SEE A NUMBER OF PEOPLE IN PURPLE. THEY’RE WORKING WITH THE PASSENGERS AND HELPING THEM WITH THE CHECK IN PROCESS. AND SO, YOU KNOW, WE’RE SEEING THAT HAPPENING AS WE TAKE A LOOK HERE TO MY RIGHT, WE SEE A FAMILY THAT, YOU KNOW, THEY JUST GOT THE BAG TAGS. AND SO THEY’RE THEY’RE PUTTING THAT ON. SO PEOPLE ARE BEING INFORMED OF WHAT’S HAPPENING. YOU KNOW THE THE SCENE WE’RE SEEING HERE RIGHT NOW, IT’S NOT AS BUSY AS WHAT WE WOULD TYPICALLY SEE. LIKE LET’S SAY THE WEEK OF THANKSGIVING OR ANOTHER REALLY BUSY TRAVEL PERIOD. AND PART OF THE REASON, AS I MENTIONED, IS THAT SOME OF THESE FLIGHTS ARE BEING MOVED TO TERMINAL E. SO AGAIN, WE’RE WE’RE JUST GETTING, UH, GETTING HERE AND GETTING A SENSE OF WHAT’S HAPPENING. AND WE’
Internet outage impacting flights at Boston’s Logan International Airport
Updated: 6:13 AM EDT Jul 19, 2024
Flights at Boston’s Logan International Airport are being affected by a widespread internet outage early Friday.
Flights at Boston’s Logan International Airport are being affected by a widespread internet outage early Friday.
