LINCOLN, Neb. (KOLN) – A Lincoln pharmacy has abruptly closed its doors just before its lead pharmacist’s license is set to expire, leaving some patients confused about where to get their prescriptions.
The Nebraska LTC Pharmacy, located in the Normal Plaza at 39th and Normal Boulevard, currently has a note on its door saying that the business is not open to dispense medications, and that patients should contact their doctor to find a different pharmacy.
The company’s website lists Shannon Hammerschmidt as the lead pharmacist, whose license is set to expire on Thursday, Jan. 1 according to the Nebraska Department of Health and Human Services.
Documents on the DHHS website also show that after Hammerschmidt’s previous license expired in January of 2024, she was offered a probationary license in May of 2024 for practicing without a license and practicing while impaired.
Those documents show that after appealing the DHHS offer, Hammerschmidt later accepted an amended probationary license in October.
Then about a month later, a letter from the DHHS shows that Hammerschmidt requested to have that license placed on ‘Inactive’ status, which the department granted on Nov. 25, 2024.
Now, more than a year later, the pharmacy has seemingly shut down ahead of Hammerschmidt’s license expiring. The company’s phone number dials straight to a voicemail box that is currently full, and its Facebook appears to be deactivated. While the note on the locked office door says the closure is temporary, it does not specify when it will be open again.
David Hohbein, a patient who used Nebraska LTC to get his medication, said he called less than two weeks ago on Dec. 18 to confirm his order was being delivered, only to be left empty-handed when it was supposed to show up last Friday.
“I was told I would get my Friday delivery to start my cycle,” Hohbein said. “I’m sitting here the day after Christmas waiting and waiting and they just didn’t show up … I assumed I just didn’t get mine, I didn’t realize what was actually happening.”
Over the weekend, Hohbein said he and his family tried calling the pharmacy to no avail. After not hearing anything, his daughter-in-law Traci Hohbein eventually reached out to a different pharmacy to get his meds.
“One medicine, you’re not just supposed to stop taking it,” Traci said. “It’s one where if you ever did stop it you would have to slowly decrease off of it. And he already went almost 4 days without it.”
Traci said she was able to get the prescription filled for the next month at a different pharmacy, but wanted to get the word out for anyone else wondering where their prescriptions are.
She adds that working in health care helped her to know what to do to get David’s prescription changed, but others may not be so lucky.
“It was very sudden,” Traci said. “[Nebraska LTC] should’ve sent people’s meds to another pharmacy so that they could get filled, because a new pharmacy has to call the old pharmacy to get the refills … I had to make calls to all of his doctors, luckily it was just two, but I know there’s people out there that have more than that.”
10/11 has reached out to Nebraska LTC Pharmacy, both calling and emailing Hammerschmidt, but have not received a response.
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