Key Summary
- The platform helps pharmacy teams quickly find the products they need and place orders.
- Owners enjoy greater control, with individual user logins and settings that allow access levels to be managed.
- Future developments will be shaped by the experiences and feedback of those using the platform every day.
Phoenix UK has launched a new ordering platform Phoenix Gateway, which helps pharmacies make informed purchases amid their busy schedules.
Based on customer feedback, Phoenix Gateway has been built around the principle that every click matters.
The platform helps pharmacy teams quickly find the products they need and place orders with confidence.
Phoenix Gateway provides reimbursement information specific to each UK nation, including NHS reimbursement values, discount deduction and concessionary pricing where applicable.
By bringing this information together at the point of ordering, the platform supports pharmacy teams in making informed purchasing decisions based on the information most relevant to them.
The platform also gives pharmacy owners greater control, with individual user logins and settings that allow access levels to be managed according to role and responsibility.
Future developments will be shaped by the experiences and feedback of those using the platform every day, ensuring Phoenix Gateway continues to evolve in ways that genuinely support community pharmacy.
Rhys Martin, head of Membership Proposition, said, “Phoenix Gateway has been designed to keep ordering simple and straightforward because we know pharmacy teams are busy. We’ve focused on the features customers told us they value most, creating an ordering solution that delivers what they need today while giving us the flexibility to keep improving.
“This isn’t a finished product in the traditional sense; it’s the start of an ongoing journey. We’ll continue working closely with our members and customers to optimise the experience, refine existing functionality and introduce new features based on their feedback.”
