Underpinning Lucy’s development is Kinetic Vision’s Smarthelp platform, originally crafted for internal use but now tailored to empower entrepreneurs and established companies alike.
Justin Rost, lead design engineer at Kinetic Vision, emphasized the adaptability of the Smarthelp platform.
“Lucy isn’t just a virtual assistant; she’s a portal to understanding, capable of answering detailed queries about UC’s diverse portfolio of innovations,” he explains.
“Other companies could tailor Smarthelp to their specific needs, such as automatically searching training manuals and technical specifications to provide specific requested information.
“Lucy will be pulling all her answers from UC’s intellectual property network, ensuring reliable and vetted information,” Rost adds.
Patrick Brown, UC’s tech transfer commercialization navigator, highlighted the expansive potential of this partnership.
“We’re finding useful ways to leverage with AI as a tool to enhance some of our existing initiatives at 1819, but always with our constituents in mind,” he says.
“By integrating Kinetic Vision’s existing Smarthelp software with our data, we’re creating a tool that not only answers questions but provides a physical outpost for interactive engagement. For us, this is just one more way we can help guide potential partners to their next innovation.”
Brown adds, “Lucy will have a dedicated physical presence at 1819. She’ll be a great in-building resource for broadening awareness and fostering engagement using a more personalized approach.”
