In January, the company announced more than $350 million in annual revenue.
(Isaac Hale | Special to The Tribune) The sun sets on the campus of Brigham Young University and the surrounding area in Provo as seen from Slate Canyon Park on Monday, Feb. 14, 2022. Revere Health is planning to lay off 177 Provo workers this fall.
Utah’s largest network of independent, physician-owned clinics is planning to lay off 177 Provo office workers this fall.
The state’s Department of Workforce Services announced Revere Health’s intended layoff on its Worker Adjustment and Retraining Notification, or WARN, dashboard.
The layoff is centered on Revere Health’s Provo office building, located at 549 E. 1860 South. A first wave of 111 layoffs is planned for Nov. 3, followed by 66 more on Jan. 2, according to a WARN letter obtained in an open records request.
The letter indicates most of the affected employees work in accounts receivable or are coders. Those workers were notified of the layoff on or before Aug. 26.
The planned layoffs coincide with Revere Health’s new partnership with IKS Health, a Texas-based health care technology and revenue cycle management company.
The partnership, announced Monday in a news release shared with The Salt Lake Tribune, “represents a significant investment in modernization that will strengthen Revere Health’s position in today’s rapidly evolving healthcare landscape.”
The new technology — which includes “machine learning and automated claims processing” — will be used for billing, collections and denial prevention services, the news release said. This technology will replace staffers who’d been using “traditional manual processes.”
The move allows the company to “operate more efficiently and effectively in response to increasing industry demands,” said Revere Health’s chief development officer, Charlie Lathram, in a statement.
Patient services, the news release said, will be “uninterrupted” by the layoffs.
Lathram said the company will offer severance packages, transition assistance and other support to those laid off.
“While we must modernize and optimize our business processes to remain competitive, we take very seriously the impact this transition has on our Revere family,” Lathram said, “and are committed to assisting in whatever way we can.”
Three Utah County physicians founded Revere Health in 1969. Since then, it has grown to include practices in 30 cities throughout the state.
In a fact sheet released in January, Revere Health reported more than $350 million in annual revenue. The document said Revere Health employs more than 2,500 workers, including more than 200 physicians and 200 advanced practice clinicians spanning over 30 medical specialities.
Revere Health’s board appointed Jacque Durfey as its new CEO in July, replacing Scott Barlow. She joined the company in February as its chief operating officer and served as interim CEO.
The company closed the Rock Run Family Medicine clinic in Roy in February 2024, and its North Orem Family Medicine office in March 2023.
During that same two-year time period, they also expanded services and opened new clinics, including an orthopedic urgent care center and weight loss clinic in St. George and a family medicine and weight loss center in Santaquin.
In 2020, Revere Health received a $10 million relief loan through the Paycheck Protection Program. At the time, Barlow told The Tribune the company lost a quarter of its revenue “literally overnight.”
The relief money, Barlow said, allowed the company to rebuild its workforces and services after an initial wave of layoffs and voluntary departures.
Without the funding, he said, “We would’ve had to pare back a lot more on our staff, and I’m not sure how many of those we would’ve gotten back.”
